This Privacy Policy describes how HONG KONG JINGREN GANGDIAN TECHNOLOGY CO LIMITED ("JREN," "we," "us," or "our") collects, uses, discloses and protects your information when you use our cloud server, website building and related IT services (collectively, the "Services").

1. Information We Collect

• Account information: name, email address, phone number and password you provide when registering.
• Business information: company details and project requirements you share for website building or managed services.
• Billing information: payment method details processed by our third-party payment providers (we do not store full card numbers).
• Service data: server configurations, resource usage, logs and support tickets associated with your account.
• Technical data: IP address, browser type, device information and pages visited on our website.

2. How We Use Your Information

• To provide, operate, monitor and improve the Services;
• To manage your account, orders, billing and renewals;
• To deliver technical support and respond to your requests;
• To detect, prevent and address abuse, fraud and security incidents;
• To send service announcements, invoices and administrative messages.

3. Customer Data on Our Infrastructure

We do not access, read or use the content you host on your cloud servers except: (a) to provide the Services you request, (b) with your consent, (c) for security incident response, or (d) as required by law. Your hosted data remains yours at all times.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences and understand how our website is used. You can control cookies through your browser settings; disabling essential cookies may affect functionality.

5. How We Share Information

We share information only with:

• Data center and network partners that host the infrastructure behind the Services;
• Payment processors that handle billing;
• Domain and certificate registries, where needed to fulfill registrations;
• Professional advisors and authorities, where required by law or to protect rights and safety.

We do not sell your personal information to third parties.

6. Data Retention

Account information is retained while your account is active. Server data and logs are retained according to your plan and applicable law. After account closure, residual backups may persist for up to 90 days before permanent deletion.

7. Data Security

We apply industry-standard safeguards including encryption in transit (TLS), network isolation, access controls and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@jingren-hk.com. We respond to verified requests within applicable legal timeframes.

9. Children's Privacy

The Services are not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it promptly.

10. International Transfers

Your information may be processed in the region where your servers are located and in other countries where our partners operate. Where required, we implement appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced on the website or by email. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

12. Contact Us

For privacy questions or to exercise your rights, contact support@jingren-hk.com.